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Setting Up Your Custom Unsubscribe Page

Reluxity lets you personalize the unsubscribe experience by creating a branded unsubscribe page with optional feedback collection. Here’s how to set it up:


πŸš€ Steps to Set Up Your Unsubscribe Page

  1. Log in to your Reluxity admin area.

  2. Click the gear icon in the top right corner of the screen.

  3. From the dropdown, select CRM / Email Settings.

  4. In the sidebar on the left, click on “Unsubscribe Page” to access the setup area.


πŸ–ΌοΈ Customize the Look

  • Background Image:
    Upload a background image to brand your unsubscribe page.

    • Recommended size: 1920 x 1080 pixels for optimal display on all devices.


πŸ“‹ Add Unsubscribe Reasons (Optional)

Below the background image section, you’ll see a text field labeled β€œReasons for Unsubscribing.”

  • Enter one reason per line.

  • These reasons will appear as selectable options when someone unsubscribes.

  • Collecting this feedback can help you improve your email strategy.


βœ… That’s It!

Once you’ve customized your page, click Save. Your unsubscribe page is now active and will be shown to recipients who click the unsubscribe link in your email footers.

This helps you stay compliant, reduces spam complaints, and gives you valuable feedbackβ€”all while keeping the experience on-brand.

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